Our Privacy Policy
Transparency is a core value of sustainability and as sustainability people ourselves, we believe in radical transparency. That is why we are opening up our business model to you. We will tell you exactly why we need your data, what we use it for.
It is GreenSwapp’s policy to respect your privacy regarding any information we may collect from you across our website and other products we own and operate such as the GreenSwapp mobile app (Android).
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
What we collect
We may collect and process the following information about you:
- Information that you provide by filling forms on the GreenSwapp website and GreenSwapp app including name, contact details and demographic information such as postcode, preferences;
- Order details
- Any correspondence between you and us
- Any surveys that we may ask you to complete
- Details of your visits to the GreenSwapp App and Website, and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise
- information about your purchases made via GreenSwapp
What we do with the information we gather
We use this information to understand your needs and to provide you with the best service possible. The better data we have, the better analytics we can perform, the more money you can save, the more impact you can reduce, the better you can support your causes.
We have absolutely no other use for your data other than to measure your impact.
In particular, we use the information you provide to us for the following purposes:
- to provide the service of fulfilling orders placed by our website or app
- to administer our site and for internal operations, including data analysis, testing, research, statistical and survey purposes;
- to improve our site and application to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- to notify you about changes to our service;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 1 November 2019.